Question 1

What is LED light therapy?

Accepted Answer

LED light therapy uses light-emitting diodes to deliver specific wavelengths of visible or near-infrared light to the skin. It is a non-invasive, light-based technology widely used in professional skin treatments and, increasingly, in at-home beauty devices. LED devices do not use UV light.

Question 2

What is red light therapy?

Accepted Answer

Red light therapy refers to the use of red wavelengths of visible light, typically in the region of roughly 600–700 nanometres. It is one of the most commonly used wavelength ranges in LED skincare devices. Where confirmed, the wavelengths used by an Ilumi device are shown on that product's page.

Question 3

What is near-infrared light?

Accepted Answer

Near-infrared light sits just beyond the red end of the visible spectrum, so it is largely invisible to the eye. Many LED devices combine red and near-infrared light. Where a device includes near-infrared LEDs, this is stated in its specifications.

Question 4

How do I choose an Ilumi device?

Accepted Answer

Start with the area you want to focus on — face, eyes, neck and décolletage, or body — then compare the devices side by side on our Shop All page. Our guide to how LED light therapy works explains the technology, and our team is happy to help if you're unsure.

Question 5

What is your returns policy?

Accepted Answer

Eligible items can be returned within 30 days of delivery. To start a return, email info@ilumi.co.uk before sending anything back and we'll provide the return instructions and address. Your statutory rights as a UK consumer are unaffected.

Which device is right for me?

Light therapy, explained

Frequently asked questions

What is LED light therapy?

What is red light therapy?

What is near-infrared light?

How do I choose an Ilumi device?

How often should I use my device?

Can I use skincare products with my LED device?

Does my Ilumi device come with a warranty?

How long does UK delivery take?

What is your returns policy?