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Warranty

Any additional manufacturer warranty available for a specific Ilumi device will be stated on that product page where confirmed. Your statutory consumer rights are unaffected.

Cover

Where a manufacturer warranty has been confirmed for a device, its length and terms are shown on that product page.

Making a claim

If your device is faulty, email info@ilumi.co.uk with your order number and a description of the issue, and we will guide you through the next steps.

Your statutory rights

Any warranty is in addition to, and does not affect, your rights under UK consumer law.